Case Study
Shipping Smarter:
A Rate Management Revolution for Chemicals
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Graham Parker
10 April, 2025
Discover how a chemical manufacturer transformed logistics with Ship Angel's AI platform, saving $6.2M and reducing hazmat errors by 91%.
Historical & Industry Context
Chemical logistics, perhaps more than any other vertical, is a paradox: it demands both rigidity and responsiveness. The rigidity of regulation; the responsiveness of risk. For decades, global chemical firms have structured their freight processes as bureaucratic fortresses—favoring predictability over adaptability. This made sense in a pre-pandemic world. But that world is gone. Today's chemical shippers face polycrisis logistics: environmental disruptions, port closures, capacity shocks, geopolitical uncertainty. Modal plans must shift in real time. Compliance must be dynamic. Cost must be scrutinized at a granular level—down to lane, mode, and fuel clause. Most rate management systems were not designed for this volatility. Worse, they isolate the very intelligence that companies most need: the tacit knowledge of experts, and the real-time data that could replace guesswork with strategy. This case study is not about automation. It's about reintegrating human and system intelligence—in the moments when decisions can no longer afford delay.
Ship Angel’s AI-powered rate management platform is constantly evolving
The Leading Rate Management Tool
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20.6 M
rates processed
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4.25 M
port combinations
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+5%
savings in freight spend
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0
need for BPO centers
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